Frequently Asked Questions

Everything you need to know before booking your Morocco experience.

Booking & Payment

How do I confirm my booking ?

Your booking is confirmed after we agree on the itinerary and receive the required deposit (if applicable).

Do I need to pay a deposit ?

A deposit may be required to secure accommodations, especially during peak seasons.

What payment methods do you accept ?

We accept cash payments and agreed transfer methods.

Can I cancel my reservation?

Yes, cancellations must be communicated in advance. Refunds depend on timing and conditions.

Accommodation

What type of hotels do you use ?

We carefully select riads, boutique hotels, and desert camps based on quality and comfort.

Are private bathrooms included ?

Yes, private bathrooms are included unless otherwise specified.

Can I upgrade to luxury accommodation ?

Absolutely. Luxury upgrades are available upon request.

Is the camel ride included ?

Yes, camel trekking at sunset is included in most desert tours.

Is the desert camp comfortable ?

Our camps are carefully selected for comfort, safety, and authentic atmosphere.

Is there electricity in the camp ?

Yes, most camps provide electricity and basic amenities.

Are tours private ?

Yes, all our tours are 100% private.

What vehicles are used ?

We use modern, air-conditioned vehicles with professional drivers.

Is airport pick-up and drop-off included ?

Airport pick-up and drop-off service included.

Can I design my own itinerary ?

Yes, we specialize in fully customized private tours.

How long does it take to receive a proposal?

We usually respond within 24 hours in maximum.

Our travel experts are ready to help you plan your perfect Morocco adventure.